Prescription Ordering Direct service
Unfortunately, the POD service is being withdrawn completely across BANeS, Swindon and Wiltshire.
From Sunday 21st April, Heart of Bath patients will no longer be able to access the service.
We have a dedicated prescription team within the surgery who will continue to process your prescription requests via the routes listed below.
- Online via the NHS App
- Online via the SystmOne repeat management website
(see online services to register for this service) - Email to bswicb.heartofbath@nhs.net
- Post to Oldfield Surgery, 45 Upper Oldfield Park, Bath BA2 3HT
- Drop your repeat request slip into the surgery.
We do not accept medication requests over the phone.
If you feel you are unable to order your own prescriptions or are the carer for somebody who is unable to order their own prescriptions, please ask your nominated pharmacy who can support you in ordering prescriptions.
Please avoid using the appointment triage forms to request your medication as it may take longer to process.
If you have any queries about the prescription ordering process, please email our prescription team on bswicb.heartofbath@nhs.net
