Accessing someone else’s information

As a parent, family member or carer, you may be able to access services for someone else. We call this having proxy access. We may be able to set this up for you only if the patient is registered at Heart of Bath.

To request proxy access:

  • please collect a Proxy Access/Consent Form from Reception during opening times

Linked profiles in your NHS account

Once proxy access is set up, you can access the other person’s profile in your NHS account, using the NHS App or website.

The NHS website has information about using linked profiles to access services for someone else.